Assessment Policy
Every student must complete the training prior to attempting the test. There is a multiple-choice assessment within the course. Other than what is stated at the course, no items are allowed to be used during the test. Failure to comply in this regard will result in an immediate failure.
To assist you in passing the test, we provide comprehensive, yet easy to read, pre-course study material upon booking so you can be well prepared. See your confirmation package for the link to your study page.
Re-assessment Policy
From time to time people may be required to retest, good advice would be to do a bit more study. After this, if further training and assessment are required, we may give you an invitation to return. A small fee may be applicable.
Rescheduling Policy
Once you reserve your seat in any given class, you are securing a space and others may be denied the opportunity to attend. Consequently, we reserve the right to refuse your rescheduling to another class. Boating Career also reserves the right to reschedule any given class due to circumstances beyond our control. If we must reschedule a class, you’ll be given the opportunity to attend any class given by us within 1 year or to a course credit
Course Pricing
For up-to-date course pricing, please see the product listings on this website “www.boatingcareer.com.au”
In certain circumstances, your order may be rejected, such as where the requested product is not available or if there is an error in the price or the product description posted on the Site
Refund Policy
We strive to have our service at the highest quality. We want every student to experience quality customer care. To assist all students, we have a full website of information, it is in plain English, always publicly available 24/7. Before enrolling into our training courses, students are expected to review all of our policies such as the refund policy, logbook requirements, testing, POI requirements and more. We are a business. When a transaction occurs, banking fees and other administration & training costs occur.
As such, all sales are final. In the event that you cannot attend the course, refunds are not available. However, to discuss your issue, please do so in writing via email. Your issue will be assessed based on information you provide and our company policies.
Proof Of Identity Policy
Everyone sitting a course with us MUST bring acceptable Proof Of Identity (POI). This is not negotiable, and you cannot complete the course without it. As an example, a valid NSW Photo Drivers Licence is acceptable for an adult over 16 years, whereas a passport or birth certificate will require further identification to complete the POI check.
Applicants With Special Needs
You must be able to communicate orally and in writing in English. If you have difficulties in this regard we recommend that you contact Boating Career or visit your local motor registry who will arrange an appointment with an interpreter.